@peter-taffe A project name cannot be renamed, indeed a good option is to Clone/duplicate

Please try to logout and relogin and try again

@chely-nakache-new Hello, you can subscribe again from the dashboard and it will resume the subscription

@mark-stapleton-2 please try to disable SSL, wait 1H and reenable it 😉

@stephen-alsobrook said in Outgoing emails are being blocked:

starlingedge.com

Hey @Stephen-Alsobrook, we discovered yesterday that our partner registrar (Namesilo) added automatically a "_dmarc" record on all domain names. It's started from a good will but had unconsidered consequences like preventing emails to be sent from other systems.

Solution is simply to remove the added _dmarc TXT record on your domain DNS

FYI I did it for you, it should be active in the next hour

@mesopotamia-film I can see your DNS settings was wrong, not sure how it arrived in that state, anyways I have reset your DNS entries. It should be propagated in the next hours, once the website is reachable please reactivate SSL

@jessica-bendahan please go to appdrag > Domains > settings of your domain (cogs icon) > DNS Editor
There click on reset dns entries button, after 30 min your site should be served as expected

@katya-nakache yes confirmed, it won't be renewed, and will be gone from the list 30 days after date of exipiration of the domain

@jessica-bendahan Yes that's correct, customer can keep the domain with godaddy and connect it on appdrag to your website.

@mark-stapleton-2 based on those instructions you first need to create DNS A records on your domain, once it's done you can then change the nameservers

Thank you.

@joseph-benguira said in how to change the principal domain name?:

vous pouvez définir le domaine

merci Joseph. très efficace!

Hey @daniel-bouganim
you just have to create the MX dns records on your domain

On Appdrag go to MY DOMAINS > click on the cog icon near your domain > DNS Editor

there create all the MX records as explained in this article for Office365:
https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-with-domains/create-dns-records-at-any-dns-hosting-provider

Hey @mj-lamouret, if you want to have SSL on the root domain (without www) you can check our Cloudflare (free) tutorial here:
https://support.appdrag.com/doc/Use-CloudFlare-and-Activate-SSL

Hey @jessica-bendahan,
I can see your site is up and running with HTTPS
https://www.soulfulparentingcoach.com/

Hey Lidia,
you have configured your MX record to point to smtp.google.com
this is valid ONLY if you use google paid email system

@joseph-benguira Thanks! Eventually it turned out to be a problem with iCloud on my Mac. After turning the mail syncing on and off everything appeared to work just fine.

@joseph-benguira

Its working now thx, weird that it worked before and the suddenly stopped.

@henrik-riccius if it's working no need to change anything 🙂

@joseph-benguira - thank you, thank you!

@joseph-benguira Joseph, thank you so much!!! This was the last step that I forgot. It's working now. Hag Sameah :)!

@oren-benitah said in Remove certificate ssl:

boukhabokobsa.com

Hey @Oren-Benitah, it's now fixed, please try again now 🙂

Hey @kirk-brown

you can check here:
https://www.outdoorsplendor.com/sitemap.xml

you will see that your sitemap is containing your own domain

3f736c74-af4f-453a-a2e3-2776f6362ee4-image.png

@kirk-brown said in When I enter a url without www it just redirects to homepage:

https://outdoorsplendor.com/estimate

My guess is you have some cache, because on my side when I try your link:
https://outdoorsplendor.com/estimate

this is what I see:

screnn4751.jpg

@jessica-bendahan yes indeed the forwarding system will not be able to forward from gmail to gmail

one solution is to put another target address (not gmail)

Another option is to use a real mailbox instead (Gsuite, Office365, mxroute.com, zoho mail, or any other)

Hey @franck-chabbat, indeed it seems Google is now blocking forwards of those emails

Instead I recommend you to use a third party email provider (Zoho mail, MXroute, Gsuite, office365, ...)