Tawk.to chat integration

[Daya Prajapati]

I have already tried and that didn't really work.

[Joseph Benguira]

Can you send a screenshot of how you have added the widget like in the provided tutorial? ( a screenshot of inside the block of code)

[Daya Prajapati]

Sure, here are the screenshots.
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[Joseph Benguira]

this seems correct, could you provide a preview link of your page?

I suspect maybe you have another third party script on that page that is crashing ... have you checked in Chrome console for errors?

[Daya Prajapati]

No, I haven't installed any third-party apps yet, here is the url you can check https://elucentra-copy2-bc7b7f.appdrag.site/

[Joseph Benguira]

your screenshot do not match what you really have on your page ... I guess you took it at another time ...

this is what you have right now ...

So all you have to do is to paste your script exactly like in the screenshot and republish your page
First remove EVERYTHING you have in the block of code, then paste the code provided by tawk.to ... save and republish the page... done

EXACTLY like in our tutorial

[Daya Prajapati]

I deleted everything and paste the code again from tawk.to but still not luck.

https://elucentra-copy2-bc7b7f.appdrag.site/

[Joseph Benguira]

Your code integration is now correct and no more errors in the console
Have you configured your widget on tawkto to be visible?

[Daya Prajapati]

Yes, it is configured as visible.

[Joseph Benguira]

Since there is no more errors, I guess It's now just a config issue on Tawk.to side ...
I advise you to check with tawk.to team directly, (they have a very good chat support :p)