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    Unable to delete site

    Cloud CMS (Pagebuilder, Blog, Shop, Newsletters, Code Editor)
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    • K
      Kevin Bullard last edited by

      Hello - I'm attempting to delete this site: bless-out-dashboard-68fa93

      I'm getting this message:

      This appID (bless-out-dashboard-68fa93) can not be deleted because domains are attached to it, please transfer your domains first to another registrar to be able to delete this app.

      I have removed the domain attached to the site, but still cannot delete it.

      Can anyone help me?

      Thank you!

      Linda MacDonald 1 Reply Last reply Reply Quote 0
      • Linda MacDonald
        Linda MacDonald @Kevin Bullard last edited by

        @Kevin-Bullard hey there 🙂 I had this issue too in chrome, but was able to delete it from an incognito window perhaps that will work for you too? 🙂

        K 1 Reply Last reply Reply Quote 0
        • Wassim
          Wassim last edited by

          Hi, did you just reload the page before trying again?

          1 Reply Last reply Reply Quote 0
          • K
            Kevin Bullard @Linda MacDonald last edited by

            @Linda-MacDonald Unfortunately still getting the same message.

            Linda MacDonald 1 Reply Last reply Reply Quote 0
            • Linda MacDonald
              Linda MacDonald @Kevin Bullard last edited by

              @Kevin-Bullard 🙂 stubborn little critter isnt it. Are you still getting the message 'cannot be deleted because of the attached domain' or are you getting 'project has been deleted' but you still see it? If it is the latter you can try and clear your browser cache . In chrome you can clear your cache/ browser history by pressing the 3 vertical dots on the the top right of your screen. If it still wont budge then I am sure @Wassim has a trick up his sleeve🙂🙂

              1 Reply Last reply Reply Quote 0
              • Wassim
                Wassim last edited by

                @Kevin-Bullard said in Unable to delete site:

                bless-out-dashboard-68fa93

                Ok I checked your project and saw you had a cancelled transfer affected to the project. It might be the reason why you were locked. I unlinked it to the project. Please try again it should be fine now.

                1 Reply Last reply Reply Quote 0
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