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    SOLVED How do I activate SSL on my host site?

    How-to, Tutorials
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    • T
      Team Dawes last edited by

      Hey Joseph, I think I have it all set up.
      And the site isn't showing at all.

      toolkit dns.jpg

      What needs to happen?

      Joseph Benguira 1 Reply Last reply Reply Quote 0
      • Joseph Benguira
        Joseph Benguira @Team Dawes last edited by

        @team-dawes issue is the CAA record seems not propagated as you can see here:
        https://dnschecker.org/#CAA/toolk.it.com

        T 1 Reply Last reply Reply Quote 1
        • T
          Team Dawes @Joseph Benguira last edited by

          @joseph-benguira, yes, I get that the CAA record hasn't propagated. I check it every day, a couple of times a day.
          What's my next step?
          How do I get it to propagate?

          Joseph Benguira 1 Reply Last reply Reply Quote 0
          • Joseph Benguira
            Joseph Benguira @Team Dawes last edited by

            @team-dawes you have to contact your registrar, it should be propagated in few hours, not taking days. Only the registrar can help with that.

            Another option is to use cloudflare:
            https://support.appdrag.com/doc/Use-CloudFlare-and-Activate-SSL

            T 2 Replies Last reply Reply Quote 1
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              Team Dawes @Joseph Benguira last edited by

              @joseph-benguira , if this issue comes down to - who provides SSL for my website
              why don't I just use SSL from NameCheap? They give me SSL when I buy a domain.

              Questions:

              1. Can I turn on the SSL at Namecheap and use that even though they won't be hosting my website?
              2. If I do turn on the SSL at NameCheap, can I still use connect to Appdrag?
              3. If I'm not using SSL from Amazon, then
                Do I still need the CNAME record for AWS?
                Do I still need the CAA Records?
              1 Reply Last reply Reply Quote 0
              • T
                Team Dawes @Joseph Benguira last edited by

                @joseph-benguira ,
                OK, toolk.it.com is up and discoverable, I believe.
                I'm not sure where the SSL is coming from. I have SSL from Namecheap.
                Should I be using that?

                Joseph Benguira 1 Reply Last reply Reply Quote 0
                • Joseph Benguira
                  Joseph Benguira @Team Dawes last edited by

                  @team-dawes No you can't use SSL from namecheap since they are not doing the hosting process, only alternative is Cloudflare because they offer a free reverse proxy system including SSL termination

                  or go back to step 1, fix your DNS CAA record
                  https://dnschecker.org/#CAA/toolk.it.com

                  for that please ask help to your registrar, or migrate to Cloudflare they will handle your nameservers

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                  • T
                    Team Dawes @Joseph Benguira last edited by

                    @joseph-benguira , thanks for your help
                    I've spent about 2 1/2 hours in chat with Namecheap trying to get this work.
                    And I'm having no luck. I'm trying to go back to basics and I'm getting this error on appdrag.
                    Error on appdrag.jpg

                    Joseph Benguira 1 Reply Last reply Reply Quote 0
                    • T
                      Team Dawes @Joseph Benguira last edited by

                      @joseph-benguira ,
                      I thought it might simplify matters to transfer my domain to appdrag.
                      I'm getting this
                      domain not available for transfer.jpg

                      Joseph Benguira 1 Reply Last reply Reply Quote 0
                      • Joseph Benguira
                        Joseph Benguira @Team Dawes last edited by

                        @team-dawes this message happens when domain is already connected to your project, you can't do it twice

                        1 Reply Last reply Reply Quote 0
                        • Joseph Benguira
                          Joseph Benguira @Team Dawes last edited by

                          @team-dawes indeed we do not support your domain extension ".it.com"

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                            Team Dawes @Joseph Benguira last edited by

                            @joseph-benguira , thanks.
                            I'm glad to get resolution on this.

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                            • T
                              Team Dawes @Joseph Benguira last edited by

                              @joseph-benguira - given that appdrag doesn't support .it.com, I'd like to change the domain for this project
                              From toolk.it.com
                              To swaysmarts.com

                              How and where would I do that?

                              Thanks!

                              Joseph Benguira 1 Reply Last reply Reply Quote 0
                              • Joseph Benguira
                                Joseph Benguira @Team Dawes last edited by

                                @team-dawes what you can do is add the domain in your project, then you can set it as main domain and activate the SSL

                                If it's a domain you have with another registrar you can follow this guide:
                                https://support.appdrag.com/doc/Connecting-a-Domain

                                T 2 Replies Last reply Reply Quote 1
                                • T
                                  Team Dawes @Joseph Benguira last edited by

                                  @joseph-benguira , thank you.
                                  I successfully added swaysmarts.com
                                  added swaysmarts.jpg

                                  1 Reply Last reply Reply Quote 0
                                  • T
                                    Team Dawes @Joseph Benguira last edited by

                                    @joseph-benguira - how do I now set swaysmarts as the main domain for the project?

                                    I tried

                                    • deleting toolk.it.com
                                    • adding the CName record
                                      CNAME Key: _d561c9638c05688b1795fa9aa1bd438d
                                      CNAME value: _3e06a47c5dda9fa14e0778be51a41984.xlfgrmvvlj.acm-validations.aws.

                                    But that just turned the status button red for swaysmarts

                                    Joseph Benguira 1 Reply Last reply Reply Quote 0
                                    • Joseph Benguira
                                      Joseph Benguira @Team Dawes last edited by

                                      @team-dawes in the project overview screen there is a link to set "Main Domain & SSL"
                                      and there select the new domain

                                      1 Reply Last reply Reply Quote 0
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