REMINDER
Bug in my forms
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Hi, I have just realised that I got bug in my forms
Ex 1 : I filled in a form this morning but it doesn't appear / my email adress is OK
Ex 2 : The link beetween the form and the page is wrong but the form name is OK
Ex 3 : I filled in an other form but I didn't received the mail / not in the SPAM
Many little bug... -
Hey Katya,
Please ensure your form is properly configured inside the page builder
double click on it and check the configuration and the target emails
then revalidate it and republish your page
I then suggest you to test your form by yourself and ensure you are receiving the notification by emailLet us know
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I have the exact same problem. The form is correctly configured, the email adress is confirmed, one of my many test even got through. But not one on then make it's way to my email box, and there is no interaction whit the sens button and the confirmation message never appear.
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@Philippe-Roy I have checked your page and your case is different, ALL Javascript interactions are broken on your page
because of a script you put on the page but with an incorrect script tag
Either remove the script or fix it then republish your website, then forms and other Javascript on your page will work again
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@Joseph-Benguira I did it, everything seemed OK, I let you know... Thanksssss
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@Joseph-Benguira Thanks a lot.
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@Joseph-Benguira I removed the script, uploaded my site, reloaded the page, still doesn't work. Return. Remove some custom html code, no javascript, republished, reloaded, still dosen't work.
No custom code of any kind. I looked at the source code, and the javascript is not there.
Still not work.
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@Philippe-Roy Have you edited the source of the form?
The form seems broken, can you try to put a new form component on the page and try again? -
@Joseph-Benguira No, , I didn't mess the code. The only time I touch code is when a service I use ask to insert code somewhere, as for Viglink in the header.
But I replaced the form and all is working now. It's a relief. Thank you.
