SOLVED VAT in the shop

[Nazem SAMAD]

Dear AppDrag community,

I've noticed that once I put a VAT amount in the shop back office, then I won't be able to settle it to 0.

Two of my customers are selling product without VAT but it keep recording the french normal rate 20%.

How can I save and fix my shop with 0% of VAT ?

Best regards,

[Oren Benitah]

Hello Nazem
you can fix it in delivery
you can choose rate VAT by country

Let me know if you found

[Nazem SAMAD]

Hello @oren-benitah,

Thanks for your advice, unfortunately in my case the products are courses and I cannot add the delivery process.

But I think, I found my mistake. In the shop configuration, there is an option to add the European VAT automatically which was selected. I've removed it and made few test and it seems working now.

Have a nicea day,