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    SOLVED Domain Authentification

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    • N
      Nicolas Flam last edited by

      Hi,

      I need to validate the authentication of a domain I took with you, when setting up.

      Especially to validate DKIM and SPF.

      "Authentication is critical to the delivery of your campaigdomain-2023.06.06-16_32_17.png ns. This will make your newsletters more credible, which means a much better chance of avoiding spam folders with the majority of mailbox providers.

      What is the process if this can be managed directly?

      Joseph Benguira 1 Reply Last reply Reply Quote 0
      • Joseph Benguira
        Joseph Benguira @Nicolas Flam last edited by

        Hey @nicolas-flam
        you can add the TXT record in your domain, to do that, in appdrag click on Domains > then click on the cogs near your domain name > then click on DNS Editor

        there you can add the 2 TXT records to your domain

        N 2 Replies Last reply Reply Quote 0
        • N
          Nicolas Flam @Joseph Benguira last edited by

          @joseph-benguira
          Thank You.
          Just to be sure : You're talking about this screen

          Authentification_01.PNG

          then I have to add the "SPF" text code.

          Correct?

          Authentification_02.PNG

          Joseph Benguira 1 Reply Last reply Reply Quote 0
          • Joseph Benguira
            Joseph Benguira @Nicolas Flam last edited by

            @nicolas-flam yes correct, on that screen click on the green button "Add DNS entry" and there you can create your TXT entry with value

            N 1 Reply Last reply Reply Quote 0
            • N
              Nicolas Flam @Joseph Benguira last edited by

              @joseph-benguira

              Sound correct for you ?

              I don't know if it's a delay, but I'm getting this error message.

              Can you help me?

              screen 01 : appdrag interface

              Authentification_03.PNG

              screen 02 : depuis l'admin de la plateforme de mails

              Authentification_04.PNG

              Any idea ?

              1 Reply Last reply Reply Quote 0
              • N
                Nicolas Flam @Joseph Benguira last edited by

                @joseph-benguira

                Disregard previous post.

                I made an update with the mail provider.

                Here is the new configuration (which still doesn't work) but is correct for them.

                Does this seem correct to you?

                screen_updated

                Authentification_05.PNG

                N 1 Reply Last reply Reply Quote 0
                • N
                  Nicolas Flam @Nicolas Flam last edited by

                  Just a quick update...

                  It was a real waste of time

                  Authentification_16.PNG

                  and just for your information (or somebody else)

                  Authentification_17.PNG

                  Joseph Benguira 1 Reply Last reply Reply Quote 0
                  • Joseph Benguira
                    Joseph Benguira @Nicolas Flam last edited by

                    @nicolas-flam DNS change are not instant, it can take several hours ...

                    You can check DNS propagation using this tool:
                    https://dnschecker.org/#TXT/ml._domainkey.point-recharge.com

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