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    Topics created by Chely Nakache New

    • Chely Nakache New

      SOLVED problem with my site
      Domains & Emails • • Chely Nakache New

      2
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      Votes
      2
      Posts
      40
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      Joseph Benguira

      @chely-nakache-new said in problem with my site:

      weddingnoaethan.com

      I can see your DNS is not correctly configured
      https://dnschecker.org/#A/weddingnoaethan.com

      we sent you again the domain verification email, check your inbox & spam folder and see if you got it, you have to click the link there to validate ownership of your domain

      I fixed the dns configuration, it should be OK in 1-2H from now

    • Chely Nakache New

      UNSOLVED PROBLEM WITH THE POLICE OF MY SITE
      General Discussion • • Chely Nakache New

      3
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      3
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      42
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      Chely Nakache New

      http://www.weddingnoaethan.com/ this one please

    • Chely Nakache New

      SOLVED problem with translate
      Cloud CMS (Pagebuilder, Blog, Shop, Newsletters, Code Editor) • • Chely Nakache New

      2
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      Votes
      2
      Posts
      602
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      Joseph Benguira

      @chely-nakache-new This is normal, in Hebrew direction is right-to-left
      if you want it's possible to force it to left to right with a custom css style you can add on the section (direction: ltr;), but then text in hebrew will be strange!

      Another option is to duplicate your page for hebrew and do a different layout, in that case you have full control to display things differently and adjust for each language

    • Chely Nakache New

      SOLVED problem DNS
      Domains & Emails • • Chely Nakache New

      2
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      Votes
      2
      Posts
      478
      Views

      Joseph Benguira

      @chely-nakache-new DNS configuration was wrong, I have reset that for you from the domain dns editor

    • Chely Nakache New

      SOLVED Mistake cancel subscription
      Domains & Emails • • Chely Nakache New

      2
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      Votes
      2
      Posts
      534
      Views

      Joseph Benguira

      @chely-nakache-new Hello, you can subscribe again from the dashboard and it will resume the subscription

    • Chely Nakache New

      SOLVED problem with my website
      Domains & Emails • • Chely Nakache New

      2
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      Votes
      2
      Posts
      475
      Views

      Joseph Benguira

      hello, DNS settings was wrong, I have reset your DNS and site should work again in 1-2h

    • Chely Nakache New

      SOLVED I BOUGHT NAME DOMAIN BY ERROR
      Domains & Emails • • Chely Nakache New

      2
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      Votes
      2
      Posts
      489
      Views

      Joseph Benguira

      @chely-nakache-new Yes I have cancelled it and refunded it

    • Chely Nakache New

      SOLVED Problem with translate
      Cloud CMS (Pagebuilder, Blog, Shop, Newsletters, Code Editor) • • Chely Nakache New

      4
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      Votes
      4
      Posts
      914
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      Joseph Benguira

      @chely-nakache-new your page is containing only images ... the translation module cannot translate images ... only text

    • Chely Nakache New

      SOLVED problem on my website
      Features requests • • Chely Nakache New

      2
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      2
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      569
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      Joseph Benguira

      @chely-nakache-new it's probably a "border" on the element, or column or row or section above your logo

      So I recommend you to double check at every level if you don't have border configured
      https://support.appdrag.com/doc/Page-Structure-Overview

    • Chely Nakache New

      SOLVED BUG WITH DOMAIN
      Domains & Emails • • Chely Nakache New

      2
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      Votes
      2
      Posts
      448
      Views

      Joseph Benguira

      Hello @Chely-Nakache-New,
      I can see your DNS was not correctly configured, I have updated the configuration for you.
      Once it's done (in 1H) you should be able to reenable SSL, after that all your issues should be solved 🙂

    • Chely Nakache New

      SOLVED Domain name transfer and Bug
      Domains & Emails • • Chely Nakache New

      2
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      2
      Posts
      530
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      Joseph Benguira

      @chely-nakache-new said in Domain name transfer and Bug:

      moneligibilite.pro

      Your domain www.moneligibilite.pro is then redirected to www.moneligibilite-cpf.fr
      probably you have activated the option on your app to redirect all traffic to your main domain ...

      what you should do is go to your app settings, click on Main Domain & SSL, and disable this redirect ...

    • Chely Nakache New

      SOLVED Problem with domain name
      Domains & Emails • • Chely Nakache New

      2
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      2
      Posts
      499
      Views

      Joseph Benguira

      Hello
      The issue is you have probably purchased the domain with an address outside of France.

      Your only choice is to answer the mail and provide required documents yo AFNIC in charge of .fr extension