SOLVED ets-gaon doesn't still available

[Katya Nakache]

Hi guys,

I dont' know why my website ets-gaon doesn't work anymore...
I can't find any email about the end of the contract...

How can I refind it please ? and I would like to cancel the Lite contract to enter it in my package

Thank you for your help !

Katya

[jbenguira]

@katya-nakache could you provide the full project name and full domain name?

[Katya Nakache]

@jbenguira : Mes Projets :gaon-768608

PS : I also want to unuscribe the LITE contract to enter GAON in my FREELANCE account ... but now I'm scared to do something wrong

The information that cuold help you is that : at the beginning, we started to work on this website by an other account :
alexandrenakache.gaon@gmail.com but after I have redirected the project on my account

[Joseph Benguira]

@katya-nakache So I checked what happend to your domain ets-gaon.com and I can see in our logs that we send several email notifications on those dates: Oct 16, Oct 4, Sep 19, Aug 20
To warn you about domain expiration and asking you if you wanted to renew
The domain is now expired unfortunately

About your second question, you can enter the project, cancel the subscription, then click on choose a subscription and select there your Business offer

[Katya Nakache]

@joseph-benguira I have check and I dind't receive anything at beezcom-agency@gmail.com... I thought I had cancelled but it was about my personal email....

How can I do to rebuy it because now I can't !!!
Please tell me it's important ! my client is waiting for my answer

It's written UNVAILABLE ...