REMINDER
Tawk.to chat integration
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I am trying to install a chat widget on my website www.networksgrid.com but I am having a problem with it. Can anyone help me with the twak.to chat widget integration? I tried the method on their website but that did not work. A
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Hey
We do have a tutorial on how to integrate Tawk.to here:
https://integrations.appdrag.com/blog/9-Tawk-to.html -
I have already tried and that didn't really work.
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Can you send a screenshot of how you have added the widget like in the provided tutorial? ( a screenshot of inside the block of code)
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Sure, here are the screenshots.
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this seems correct, could you provide a preview link of your page?
I suspect maybe you have another third party script on that page that is crashing ... have you checked in Chrome console for errors?
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No, I haven't installed any third-party apps yet, here is the url you can check https://elucentra-copy2-bc7b7f.appdrag.site/
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your screenshot do not match what you really have on your page ... I guess you took it at another time ...
this is what you have right now ...
So all you have to do is to paste your script exactly like in the screenshot and republish your page
First remove EVERYTHING you have in the block of code, then paste the code provided by tawk.to ... save and republish the page... doneEXACTLY like in our tutorial
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I deleted everything and paste the code again from tawk.to but still not luck.
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Your code integration is now correct and no more errors in the console
Have you configured your widget on tawkto to be visible? -
Yes, it is configured as visible.
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